Disclosure

Missing Product Information Doesn’t Bother Consumers as Much as It Should.

Popular Press /

As consumers and citizens in the internet era, we have access to more information than ever when making purchases and other choices that affect our health, safety, and well-being. But sometimes what marketers don’t say is at least as important as what they do say. But how do consumers react when marketers withhold information that would be relevant to […]

Missing Product Information Doesn’t Bother Consumers as Much as It Should. Read More »

The effects of public disclosure of industry payments to physicians on patient trust: A randomized experiment.

Journal Publication /

Abstract Financial ties between physicians and the pharmaceutical and medical device industry are common, but little is known about how patient trust is affected by these ties. The purpose of this study was to evaluate how viewing online public disclosure of industry payments affects patients’ trust ratings for physicians, the medical profession, and the pharmaceutical

The effects of public disclosure of industry payments to physicians on patient trust: A randomized experiment. Read More »

Effect of physician disclosure of specialty bias on patient trust and treatment choice.

Journal Publication /

Abstract This paper explores the impact of disclosures of bias on advisees. Disclosure—informing advisees of a potential bias—is a popular solution for managing conflicts of interest. Prior research has focused almost exclusively on disclosures of financial conflicts of interest but little is known about how disclosures of other types of biases could impact advisees. In

Effect of physician disclosure of specialty bias on patient trust and treatment choice. Read More »

Nothing to declare: Mandatory and voluntary disclosure leads advisors to avoid conflicts of interest.

Journal Publication /

Abstract Professionals face conflicts of interest when they have a personal interest in giving biased advice. Mandatory disclosure—informing consumers of the conflict—is a widely adopted strategy in numerous professions, such as medicine, finance, and accounting. Prior research has shown, however, that such disclosures have little impact on consumer behavior, and can backfire by leading advisors

Nothing to declare: Mandatory and voluntary disclosure leads advisors to avoid conflicts of interest. Read More »

Confessing One’s Sins but Still Committing Them: Transparency and the Failure of Disclosure.

Book Chapter /

Authored Chapter 6 for Behavioural Public Policy with Cain, D., & Loewenstein, G. How can individuals best be encouraged to take more responsibility for their well-being and their environment or to behave more ethically in their business transactions? Across the world, governments are showing a growing interest in using behavioural economic research to inform the

Confessing One’s Sins but Still Committing Them: Transparency and the Failure of Disclosure. Read More »

Disclosing conflicts of interest in patient decision aids.

Book Chapter /

ABSTRACT Background In 2005, the International Patient Decisions Aid Standards (IPDAS) Collaboration developed quality criteria for patient decisions aids; one of the quality dimensions dealt with disclosure of conflicts of interest (COIs). The purposes of this paper are to review newer evidence on dealing with COI in the development of patient decision aids and to

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The burden of disclosure: Increased compliance with distrusted advice.

Journal Publication /

Abstract Professionals often face conflicts of interest that give them an incentive to provide biased advice, and disclosure (informing advisees about the conflict) is frequently proposed as a solution to the problem. We present 6 experiments that reveal a previously unrecognized perverse effect of disclosure: Although disclosure can decrease advisees’ trust in the advice, it

The burden of disclosure: Increased compliance with distrusted advice. Read More »

The unintended consequences of conflict of interest disclosure.

Journal Publication /

Abstract Conflicts of interest, both financial and nonfinancial, are ubiquitous in medicine, and the most commonly prescribed remedy is disclosure. The Medicare Payment Advisory Commission and the Accountable Care Act impose a range of disclosure requirements for physicians, and almost all medical journals now require authors to disclose conflicts of interest (although these requirements may

The unintended consequences of conflict of interest disclosure. Read More »