Professionalism is often viewed, in the management literature and in practice, as a desirable sought-after trait in employees and managers. This belief, however, does not consider a potential dark side of professionalism. A high self-concept of professionalism often coexists with a shallow notion of the concept and can paradoxically lead to detrimental outcomes, such as …
Abstract Advisors often have conflicts of interest: a potential clash between professional responsibilities and self-interests. Disclosure—informing advisees of the conflict—is a common policy response to manage such conflicts. However, extant research on disclosure has often confounded disclosure with poor-quality advice. In this article, we explore whether laws requiring conflict of interest disclosure damage the advisor–advisee …
Abstract Advisors are often subject to conflicts of interest—a potential clash between their professional responsibilities and personal interests. Such conflicts can increase bias in advice. Although disclosure is frequently proposed to manage conflicts of interest, it can have unintended consequences on both advisees and advisors. In seminal work, Cain et al., 2005, Cain et al., …
Abstract Conflicts of interest create an incentive for advisors to give biased advice, and disclosure is a popular remedy. Across a series of studies, with monetary stakes creating conflicts of interest, I show that disclosure of the conflict of interest can increase as well as decrease bias in advice. The effect of disclosure depends on …
Conflict of interest disclosure as a reminder of professional norms. Clients First! Read More »
Abstract When expert advisors have conflicts of interest, disclosure is a common regulatory response. In four experiments (three scenario experiments involving medical contexts, and one field experiment involving financial consequences for both parties), we show that disclosure of a financial or nonfinancial conflict of interest can have a perverse effect on the advisor–advisee relationship. Disclosure, …
Abstract Disclosure—informing advice recipients of the potential bias of an advisor—is a popular tool to manage conflicts of interest. However, conflict of interest disclosures usually compete with a host of other information that is important, relevant or interesting to the advisee. Across one field study and five experiments, we examine the effect of conflict of …
Abstract Financial ties between physicians and the pharmaceutical and medical device industry are common, but little is known about how patient trust is affected by these ties. The purpose of this study was to evaluate how viewing online public disclosure of industry payments affects patients’ trust ratings for physicians, the medical profession, and the pharmaceutical …
Abstract This paper explores the impact of disclosures of bias on advisees. Disclosure—informing advisees of a potential bias—is a popular solution for managing conflicts of interest. Prior research has focused almost exclusively on disclosures of financial conflicts of interest but little is known about how disclosures of other types of biases could impact advisees. In …
Effect of physician disclosure of specialty bias on patient trust and treatment choice. Read More »
ABSTRACT Background In 2005, the International Patient Decisions Aid Standards (IPDAS) Collaboration developed quality criteria for patient decisions aids; one of the quality dimensions dealt with disclosure of conflicts of interest (COIs). The purposes of this paper are to review newer evidence on dealing with COI in the development of patient decision aids and to …
Disclosing conflicts of interest in patient decision aids. Read More »
Abstract We review evidence from our published and ongoing research that disclosing conflicts of interest has unintended consequences, helping conflicted advisors and harming their advisees: With disclosure, advisors feel comfortable giving more biased advice, but advisees do not properly adjust for this and generally fail to sufficiently discount biased advice. Disclosure also increases pressure on …
The Limits of Transparency: Pitfalls and Potential of Disclosing Conflicts of Interest Read More »